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11 Jan

Leadership and Organisational Culture

9:30 - 15:00 | Lancaster and Morecambe College

This session is an opportunity to develop your knowledge regarding how organisational culture directly impacts upon staff and business performance. This session will offer you an opportunity to reflect...

11 Jan

CMI Level 3 Unit 321: Managing own personal and professional development

10:00 - 15:00 | Lancaster and Morecambe College

In order to meet the demands of an ever changing workplace, individuals need to ensure they continue to update and develop their knowledge and skills. Planning for personal and...

12 Jan

Introduction to Equity Investment for Lancashire SMEs

9:00 - 14:00 | UCLan

The University of Central Lancashire has launched a FREE investor led Investment Readiness Programme, offering unique insights into what is needed to secure equity investment for your business.  Led...

12 Jan

Excellence in Customer Services

9:30 - 12:30 | Lancaster and Morecambe College

In this course you will develop essential knowledge of how to carry out customer service-related duties such as how to manage difficult customers and give an excellent service. Equipping...

13 Jan

Introduction to HR

10:00 - 15:00 | Lancaster and Morecambe College

This workshop is designed to provide an overview of the practical skills and knowledge needed by managers responsible for people management. Following the employee journey; the content will cover...

19 Jan

CMI Level 3 Unit 303: Managing individuals to be effective in their role

9:30 - 15:00 | Lancaster and Morecambe College

A four-part course. High performing individuals impact on the performance of teams and the organisation. The aim of this unit is to develop the manager’s understanding of how to...

20 Jan

Recruitment Skills

10:00 - 15:00 | Lancaster and Morecambe College

Making the wrong choice when recruiting new employees can, at minimum, cause frustration and at worst have disastrous consequences for an organisation. This course is designed to prepare you...

27 Jan

Effective communication

10:00 - 11:00 | Lancaster & District Chamber of Commerce

Do you want to communicate in a way that is guaranteed to win hearts and minds? Communication is vital to organisations to inspire, engage and empower people inside and...

27 Jan

Onboarding process & coaching skills

10:00 - 15:00 | Lancaster and Morecambe College

Employees are at their most vulnerable during their first 3 months of employment. Research indicates that generally 1 in every 4 employees leave employment during this initial period, which...

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