Unique high impact sessions led by experts in their fields. These inspirational sessions will give leaders, managers and business owners the tools to raise the performance bar.
Session 2 – Leadership with Chris Brindley
- Setting a strategy for a winning business
- Sales leadership & personal leadership
- The 3 Revolutions of business – leading through changes in technology, consumer expectations and the world order
- A growth mindset
- Customer experience, winning fans not customers
- Benchmarking – environment, skills, business knowledge, personal performance, competitor’s.
Chris is a prominent UK Business Leader, Chairman of GreaterSport Manchester and former MD of Metro Bank. He is a leading authority on Sales Management, Customer Experience, Employee Engagement & Satisfaction particularly within organisations where change is on the agenda. Chris delivers high impact workshops and presentations to staﬀ at all levels. He inspires change through his comprehensive knowledge of the practice of Coaching and Leadership and utilises a Balanced Business scorecard approach to build compelling visions of the future for both organisations and individuals alike. As the former MD of Metro Bank, Chris is an expert when it comes to Customer Service, an area he is passionate about. It is not only in the Private sector, where Chris is able to make a diﬀerence. As the Chairman of one of the UK’s leading charities, he works with Government, Local Authorities, Health bodies and National Agencies to deliver Sport and Physical Activity to the population of the North West. His success is a result of a unique set of experiences including working with Olympic athletes and using sport as the inspirational learning model to inspire success within business. For Chris, results are important, but what is more important is the creation of a long-term sustainable performance culture that will continue long after Chris has ﬁnished working with the organisation or individual. Chris gives delegates new perspectives which have challenged them to think about the organisation, what they do and their personal development in a diﬀerent way, encouraging them to change the way they operate. His enthusiasm and energy for his subject backed up by a huge depth of knowledge and practical experience make Chris a compelling and credible presenter.
To be eligible for this workshop you must meet the small business eligibility criteria, set out in the booking form.
- You must employ less than 250 employees or full time equivalent
- You must be a leader, manager, and/or business owner
- Carry out these services in Lancashire