What is Boost?

Boost comprises of a partnership between Lancashire County Council, Growth Lancashire, Community and Business Partners, Orvia, Winning Pitch and Enterprise4All supported by European Regional Development Fund (ERDF).

Boost partners with the local authorities of Lancashire – Blackburn with Darwen Council, Burnley Borough Council, Blackpool Borough Council, Chorley Council, Hyndburn Borough Council, Lancaster City Council, Pendle Borough Council, Preston City Council, Ribble Valley Borough Council, Rossendale Borough Council, South Ribble Borough Council, West Lancashire Borough Council and Wyre Council.

Boost also partners with European Structural Investment Fund (ESIF) partners and other organisations that deliver business support services to Lancashire – Lancashire Skills Hub, University of Central Lancashire, Lancaster University, Learndirect, The Vedas Group, Edge Hill University, Innovation Agency and Manchester Growth Hub.

What does Boost do?

Boost’s mission is to serve both new and existing businesses to grow job opportunities and skills across the county.  Boost provides business support and economic development services.  Our team of business advisors offer impartial advice to help businesses realise their potential either through specialist in-house support or through our extensive network of public and private sector partners.

What information will be shared?

Each Boost partner organisation will only share the necessary and relevant information required to provide your business with help, advice and relevant funding opportunities.

  • Company Name
  • Company Address
  • Company contact details
  • Company Personnel Contact details
  • Nature of business
  • Individual Client Name
  • Individual Client Contact details
  • Details of the client journey/hours spent
  • Ethnicity of business owner
  • Disability of business owner
  • Age of business owner
  • D.O.B
  • Gender
  • Employment status
  • Nature of business enquiry
  • Notes relating to business enquiry
  • Outcome of any grant fund awarded including amount
  • Outcome of any job creation including details of the job (ethnicity, gender)
  • Turnover
  • Gross Value Added (GVA)

This information is required to monitor external funding such as the European Regional Development Fund. Funding bodies require details of the clients that have been assisted by partners as evidence for claims.

Data relating to the client journey and the hours the client has spent working with the project is required to comply with the State Aid De Minimis regulations for monitoring that the client hasn’t been supported above the threshold of 200,000 Euros in any three year period. This legislation is enforced across all Government or European funded business support projects.

The benefits of information sharing includes giving all partners involved a clearer picture of the clients’ requirements and tracking which services the client has received. Failure to appropriately share information would result in clients having to repeat their requirements to various organisations within the partnership. This would lead to the partnership not being able to track the allocated funding and support that the client has received from other partners.

What are the legal gateways being used to share the information?

General Data Protection Regulation (GDPR)

The condition for processing under the GDPR are:

Article 6

  1. Processing shall be lawful only if and to the extent that at least one of the following applies:
  • the data subject has given consent to the processing of his or her personal data for one or more specific purposes;

Article 9

  1. Paragraph 1 shall not apply if one of the following applies:
  • the data subject has given explicit consent to the processing of those personal data for one or more specified purposes.

For Boost we are required to record data on the companies, which will include your personal information, we assist and to share it with government departments (Department for Business, Energy and Industrial Standards and Ministry of Housing, Communities and Local Government) as a precondition of receiving funding from them. If you do not give us your consent then we will not be able to offer you any of our services.

How will my information be used?

Your information will be used to:

  • monitor external funding
  • understanding clients requirements
  • track the allocated funding and support the client has already received

What is personal, sensitive and anonymised information?

The Boost Partners will store and process information that is classed as personal and special under the GDPR.

Personal information is:

  • Information/Data which relates to a living, individual who can be identified from the data or other data/information that Lancashire County Council holds
  • This could be single elements or a combination e.g. names, addresses, occupation, date of birth etc. it could also include opinions about them and intentions towards them.

Special Personal Information/Data is:

  • Physical or mental health, racial or ethnic origin, political opinions, trade union membership, sexual life, criminal allegations or record.

 

How long is your information stored?

The Boost Partner will only store information received from their involvement with you for as long as is legally required or in situations where there is no legal retention period they will follow established best practice. At the end of the retention period electronical data will be deleted and any physical files will be confidentially disposed of.

File Type Description Retention Period
Email Emails held in Outlook that haven’t been exported or moved elsewhere. 1 year from the date received and then automatically deleted.
Data record (fields as listed above under “What data will be shared”) Database records containing the fields required by funding provider ERDF ERDF records need to be retained until at least 31st December 2033.
Hard copy file Forms  and other paperwork regarding your support under the ERDF funded scheme ERDF records need to be retained until at least 31st December 2033.

How will your information be protected?

Your information will only be accessible by staff involved with Boost and on some occasions ICT support staff. Your data will not be stored outside the European Economic area and it will be stored and used in accordance with the General Data Protection Regulation.

Further Information

If you would like more information concerning Boost and their work then please contact info@boostbusinesslancashire.co.uk.

Your rights

You have the right to remove your consent from Boost at any point. If you do remove your consent for Boost to share your information then the will not be able to provide you with any support of possible funding. To remove your consent you must contact the Boost team on info@boostbusinesslancashire.co.uk.

If you would like to request a copy of the information Boost holds on you then please make your request in writing to the Information Governance team. Contact and process details can be found here.

If at any point you believe the information Boost process regarding you is incorrect you can request to see it and even have it corrected or deleted. Where possible we will seek to comply with your request but we may need to hold or process information in connection with one or more of our legal functions.

You have rights in relation to automated decision making and profiling, to reduce the risk that a potentially damaging decision is taken without human intervention.

You have the right to opt out of Boost receiving or holding your personal identifiable information. There are occasions where service providers will have a legal duty to share information, for example for safeguarding or criminal issues.

If you wish to raise a complaint on how we have handled your personal data, you can contact the Information Governance team who will investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO) here.

Be in the know about Boost

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Working with and supported by:

  • ERDF - logo
  • Enterprise Nation - Partner