Anthem Engagement

Established in 2002, Anthem Engagement has built an enviable reputation for providing business intelligence to a growing number and range of clients. As a family-run business led by father–daughter team Steve and Ellie Smith, we bring both experience and fresh perspective to every project. Recognised as leading experts in employee engagement and business change, we’ve processed over 2 million surveys for an impressive list of household-name clients.

For over two decades, Anthem has led the way in employee engagement. Our Bespoke Engagement Surveys uncover the insights leaders need to act with confidence, while our groundbreaking Employer of Choice accreditation recognises organisations committed to creating outstanding workplaces.

We also founded NWEEG, the first employee engagement network of its kind in the North West, bringing hundreds of organisations together to share ideas, tackle challenges, and shape the future of work.

Today, Anthem continues to lead new ways of listening, learning, and leading — helping businesses create cultures where people stay, succeed, and thrive.

Anthem Engagement work with organisations of all sizes to determine what their people feel, what they think and what they do in their role. They assess their motivational levels and management & leadership support and provide assistance in delivering actions to make each business a better place to work.

Engaged employees don’t just feel better at work — they deliver better results. Research shows that highly engaged teams achieve around 18% higher productivity and 23% greater profitability than their disengaged peers. They also see up to 81% less absenteeism, and turnover rates that are up to 43% lower, saving businesses both talent and costs. On top of that, engaged teams report stronger customer loyalty, fewer safety incidents, and higher quality standards — proving that when people are engaged, the whole business thrives.

The most successful clients Anthem Engagement work with engage their staff by:

• Empowering everyone to be able to make a difference by contributing to the teams’ efforts
• Encouraging everyone in their personal development and job role
• Inspiring everyone to be better at what they do and by leaders being great role models
• Building confidence in everyone’s ability and skills
• Communicating well with everyone

What one top tip would you give to a business owner embarking on a growth plan?

My one top tip is to inspire your team to become engaged. An engaged employee is one who is both absorbed and enthusiastic about their day-to-day work and the direction of the organisation as a whole. They are invested in the company’s reputation and feel valued in return. This inevitably results in a measurable increase in both individual and organisational performance.

Why is Lancashire a great place to grow a business?

As a Lancastrian born and bred I strongly believe that Lancashire is THE place to live and work. There are great people who are able and willing to help others with a rich pool of potential candidates for amazing businesses.

Why are you backing Boost?

Boost is a well-established professional service for our county that has helped thousands of businesses to grow and create over a thousand new jobs.