Adam Holden, Growth Explorer for Winning Pitch, offers some top tips on becoming a better leader through active listening.
Most people have heard the phrase “two ears, one mouth”, implying that we should listen twice as much as we speak. I work with new businesses and a big part of what I do is finding out about what they do, how they got to where they are, and why they decided that starting a business was for them.
Becoming a better listener is therefore vital. Active listening is something which is often mentioned in counseling circles and seen as a way of helping someone with a problem to talk about the problem. I use active listening to help diagnose and hopefully find a resolution for perceived gaps in business knowledge. Anyone can use active listening and it’s a great tool for business owners and leaders in helping themselves and others within their organisation to solve problems.
Here’s my top tips.
The Growth Support Programme helps Lancashire businesses that have been trading for less than three years to achieve their growth aspirations, by providing credible tailored and expert business growth support – delivered face to face by experienced growth specialists.