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A minute with a Boost mentor: Lorraine Birch

A minute with a mentor Lorraine Birch

Through the fully funded Boost Growth Mentoring programme, business owners and managers can access a wide variety of professional experts to help them develop and grow their business. We highlight some of the mentors working with Lancashire businesses behind the scenes. So take a break and read about experienced businesswoman and Boost mentor, Lorraine Birch.

Why did you choose to become a mentor?

As with most of my career, by accident! After the sale of my business which I had started and managed for 18 years, I wanted a different challenge. I wanted a way to share this experience, as starting up and expanding can be a very lonely place. I was presented the opportunity to mentor via the Boost Growth Mentoring Program.

How do you make a real difference to Lancashire businesses?

I’m not one for fluff; to add context, here is a couple of feedback quotes: “What can I say. I wanted a mentor that would challenge me although be authentic and empathetic to my challenges and I could not have found a better one. Lorraine is amazeballs!” “Had the most amazing support from Lorraine over the last two years. We’ve worked through business and total life changes, and I wouldn't work with anybody else. She has tremendous business knowledge and a brilliant straight-talking approach that absolutely suits me”

What is your area of expertise and why is it an important area to for business leaders to address?

I am not specific in my expertise, if you own a business, you must have a broad knowledge in many aspects. I would say my personal skills are optimism, a ‘can-do’ attitude, a drive for improvement. Having a focus on teamwork, sharing the journey with your team is vital “the team makes the dream”. I have an absolute love of using processes to improve efficiency. These are a few of the key aspects that any business owner should have an eye on.

What has been your most inspirational moment as a mentor?

Wow, a few! One that always jumps into my thoughts is a client that was a bit lost in life and work. They knew they had to make change but just could not see how. They had a great business, homegrown, professional, respected, but something was not right. The turnaround over a couple of years was immense and I experienced this change with them. The emotional reward for me was huge, but for my client it was a total life changer & they did it themselves!

What are the key challenges for Lancashire businesses at the moment?

Having clarity on the way forward; the pandemic has instigated a total rethink on business, and life in general. Do you want to go back to normal, or have the changes forced a new plan, a new way of thinking, working and living & what is the impact?

As a mentor, what are your three business growth tips?

1. If you are considering substantial growth, are your team ready for this? Sometimes a leader can have a growth plan but not consider how this will impact the team. 2. Are you operating efficiently? Taking time to review how you operate on a regular basis is vital for good business health & increased profits. 3. Always review – is the plan working, if not why? Identifying blockers to achievement can save you considerable time and money, always take time to look at your business health & is it aligned with your plan? Boost Mentor Lorraine Birch Lorraine is an experienced businesswoman with a keen eye on improving client’s productivity and profitability. She likes to work with small/medium organisations to help improve their performance for growth and expansion, or indeed get ready for sale

Would you benefit from mentoring support to help grow your Lancashire business? Call 0800 488 0057 or complete our quick form and a member of the Boost team will be in touch to start your growth conversation.


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