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Customer Experience 101: Strategies for small business satisfaction and loyalty

April 30, 2024

15:00 - 16:00


Digital Boost

Customer satisfaction and brand loyalty can be game changing for your business - after all it's easier to keep customers than get new ones! But how do you ensure you're always over-delivering on your experience? In this Masterclass, we'll talk through key strategies you can use to delight your customers and create a loyal fan base.

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Funded by local govmt
Levelling Up
Department for Trade and Business
Northern Powerhouse
Lancashire County Council

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