Customs compliance in practice: What customs audits really look like

What you’ll learn

• Understand what HMRC typically reviews during a customs audit
• Identify common compliance gaps and how to address them
• Strengthen internal controls to reduce risk and improve audit readiness

Description

Drawing on first-hand experience, we will outline the key areas auditors focus on and provide guidance on how to prepare your documentation, processes and internal controls to ensure you are audit-ready.

Going beyond theory, we will share lessons learned from supporting businesses through customs audits, highlighting common compliance gaps and recurring pitfalls. Participants will gain practical insight into how to conduct effective internal reviews, strengthen governance, and embed a culture of compliance across their organisation. The session is ideal for businesses seeking to reduce risk, improve confidence in their customs processes, and be fully prepared should HMRC initiate a review.

 
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Speakers

Mitch Perks
Deputy Director of Trade Services, British Chambers of Commerce

Mitch is Deputy Director of Trade Services at the British Chambers of Commerce, leading ChamberCustoms and BCC Trade Facilitation. With over a decade of experience in international trade and customs, he oversees customs clearance, consultancy, compliance and training delivery across the UK Chamber Network.

He works closely with specialist teams and Chambers nationwide to support UK traders navigating complex global trade requirements. Mitch also represents the BCC at national level, chairing the BCC Certification Group and contributing to the HMRC Joint Customs Consultative Committee.

Marika Majewska
Customs Specialist, ChamberCustoms

Marika is a Customs Specialist at ChamberCustoms with seven years’ experience in international trade. She combines practical customs expertise with instructional design to translate complex HMRC guidance into clear, actionable advice for UK businesses.

Marika develops and delivers bespoke training and consultancy across areas including Special Procedures and Trade Agreements, ensuring businesses understand both operational requirements and compliance obligations. Her sessions are designed to make customs processes practical, accessible and effective.