Growing your online business

What you’ll learn

• Explain the role of fulfilment, warehousing and 3PL in growth

• Identify key stock, storage and delivery considerations at scale

• Describe how systems integration supports efficient multichannel operations

Description

Growing an online business successfully means building the operational foundations that allow you to scale without compromising customer experience. This session is designed for businesses that are seeing increased demand and need to strengthen the way orders are processed, stored and delivered. We will explore the role of fulfilment in business growth, including when it may be time to move beyond in-house operations and consider third-party logistics (3PL) support.

The webinar will also look at warehousing considerations, from stock control and capacity planning to choosing a model that supports your sales channels and customer expectations. In addition, we will cover systems integration and why it matters when managing online sales across multiple platforms. By understanding how your website, marketplaces, inventory and fulfilment systems work together, you can reduce errors, improve visibility and create a more scalable operation. This session will provide practical insight to help businesses grow with greater confidence and control.

Speakers

Barry Tong
Director, Stephensons Online

Barry is the Director of Stephensons Online, a renowned men's brand, an emerging hair removal brand, and a unique deodorant brand. His current goal now extends beyond financial milestones, aiming to develop their company into a £50 million business and establish themselves as one of the world's leading third-party platform partners.