Mediation in the workplace: a practical guide to resolving conflict

Workplace conflict is inevitable - how you respond to it makes all the difference. Join Lancashire-based employment law and HR specialists, AfterAthena, for a practical and insightful look at how mediation can be used to resolve disputes, rebuild working relationships, and support a more positive and productive workplace culture.

Whether you’re dealing with interpersonal tensions, team breakdowns or more formal disputes, mediation offers a structured, cost-effective alternative to formal processes - helping organisations address issues early and move forward constructively. What we’ll cover

This session will provide a clear, practical overview of mediation in a workplace context, including:
- The fundamentals of mediation: Understand what mediation is, how it works and when it is (and isn’t) appropriate to use it.
- When to intervene: Recognise the signs of workplace conflict and the benefits of early intervention before issues escalate.
- Types of workplace issues mediation can support: From relationship breakdowns and communication issues to more complex disputes.
- The commercial and cultural benefits: How mediation can help reduce risk, avoid formal proceedings, and promote a healthier organisational culture.

Who should attend? This session is ideal for:
- HR professionals and people managers
- Business owners and senior leaders
- Anyone responsible for managing employee relations or workplace issues

Why attend? By the end of the session, you’ll have a clearer understanding of how mediation can be used proactively within your organisation, equipping you with the confidence to manage conflict more effectively and support better outcomes for your people and your business.

How to I access the webinar? You will receive a confirmation email from eventbrite containing a link to enable access. 📍 Online (a link will be sent to you ahead of the event) 💷 Free to attend 👉 Register your interest now to secure your place