Have you ever received a grievance from an employee and not known how to approach it?
This interactive session, led by JaRo HR and Farnworth Rose, gives you the chance to see a realistic grievance process unfold from start to finish in a relaxed, engaging environment.
You'll watch a live mock grievance meeting based on a genuine workplace scenario, giving you a behind-the-scenes look at how HR and managers approach these often challenging conversations.
Along the way, we'll pause to explain what's happening, why certain questions are being asked, and share practical tips that you can take back to your own workplace.
By the end of the session, you'll have a better understanding of:
• How a grievance meeting should be structured
• The roles of the employee, manager and HR
• How to ask the right questions and gather the facts
• Common mistakes to avoid
• How to handle sensitive conversations fairly and confidently
• Good practice and key employment law principles
Whether you're a business owner, manager or simply interested in developing your people management skills, this session is designed to be informative, interactive and practical, giving you real life insight into one of the most important HR processes.
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