Home Boost Business Lancashire logo

Telecoms firm relocates to accommodate growth

Jay Motorwala of Claritel

A growing telecoms provider has relocated to larger premises as part of its vision to grow its client base and create up to 20 jobs in the next five years, after receiving growth support from Boost; Lancashire’s Business Growth Hub. Claritel Ltd, based at Daisyfield Business Centre in Blackburn, was launched by businessman Jay Motorwala in 2011 and specialises in a range of telecoms services, including phone systems and broadband, to public sector organisations and businesses from a variety of sectors.

With more than 15 years’ experience in the sector and working self-employed for a number of years, Jay knows plenty about running a business but identified support was required to help his business grow. He was introduced to Boost’s Growth Support Programme by delivery partner Enterprise4all –one of his clients. The programme helps entrepreneurs develop business plans and launch their new enterprises and is delivered by Winning Pitch and Enterprise4all.

Jay explained: “Most businesses have a business plan, however we wanted a road map of where we wanted the business to go in the next three years and the next five years. “The Scaling for Growth workshop I attended allowed me to take my day-to-day hat off and look at our current position, where we are looking to go and how to achieve this whereas previously I could never find the time to do this”

“The workshop was very valuable and the knowledge I took away helped me create a blueprint for our future. “As a result, we have moved offices to accommodate our planned growth over the next three years and have recognised we need to take on three new members of staff in the short term and eventually increase our headcount to at least 20 and increase our customer base. “For the past five years, all our work has come through referrals and word of mouth, but learning more about marketing, we see an opportunity to increase that momentum. We’re now on the right path to increasing client numbers and the course has helped me quantify those growth ideas and understand how best to implement them.” 

Rona McFall, head of entrepreneurial solutions at Winning Pitch, said: “We often use the phrase start your growth conversation today and Jay is an example of that in practice. By having a conversation with an experienced advisor he was able to make the most of potential opportunities to aid his business’s growth potential and we’re pleased that the tools and techniques he picked up have enabled him to fine-tune the vision of his business’s future and pin-point marketing opportunities to expand its reputation.” Boost Business Lancashire (Boost) is the name for the Lancashire Business Growth Hub.

 It is led by the Lancashire LEP (Local Enterprise Partnership) and Lancashire County Council, and supported by funding from the European Regional Development Fund (ERDF).


You may also like...

Funding puts driving school on the road to growth Chris Richards of 123 Driving School Web 1
16th February 2018
Funding puts driving school on the road to growth
A Preston driving school expects to raise turnover from £27,000 to £400,000 in three years, thanks to a five figure Rosebud Micro Loan secured through Boost’s Access to Finance programme.
Entrepreneur Sally’s business dream becomes reality Sally studied nutrition at university 2
18th April 2017
Entrepreneur Sally’s business dream becomes reality
A Preston entrepreneur who launched her own business after spotting a gap in the market while studying in China says it was the best move she’s ever made.

Sign up to our newsletter

For insights and events to help your business thrive.

Please note if you do not agree to us sharing your information we will be unable to offer you full assistance under the scheme.
Funded by local govmt
Levelling Up
Department for Trade and Business
Northern Powerhouse
Lancashire County Council

The website uses cookies.

Some are used for statistical purposes and others are set up by third party services. By clicking 'Accept all & close', you accept the use of cookies. For more information on how we use and manage cookies, please read our Cookie Policy.